Shipping Policy

Thank you for shopping with AL HAFIZ LIMITED. We are committed to delivering your order safely and as quickly as possible.

Order Processing

• Orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order has been been dispatched, you will receive a shipping confirmation email with tracking information (where available).

Estimated Delivery Times

• United Kingdom: 3–7 Business Days

• Europe: 5–10 Business Days

• International: 7–15 Business Days

Please note that delivery times are estimates and may vary due to courier delays, customs processing, or other unforeseen circumstances.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location. Free shipping promotions may be available on selected products or qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.

Delayed or Lost Orders

If your order is delayed beyond the estimated delivery time, please contact us. Our team will work with the shipping carrier to resolve the issue as quickly as possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. We are not responsible for delays or additional costs caused by incorrect or incomplete delivery addresses.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Contact Us

AL HAFIZ LIMITED

Lytchett House, 13 Freeland Park
Wareham Road
Poole, Dorset BH16 6FA
United Kingdom

Email: alhafizltd2@gmail.com

Phone: +44 7454 740643